There are a couple different ways to purchase tickets for McDonald Theatre shows.

Please check event info to determine if seating is General Admission or Reserved Seating. Only General Admission Concerts and Events are available via McDonald Theatre Will Call Ticketing. Almost all Concerts and Events are available at TicketsWest outlets and TicketsWest online:

• TicketsWest Online
• TicketsWest Outlets (A listing of Safeway Ticketswest outlets)
• McDonald Theatre Will Call Online Ticketing (On sale for General Admission shows until day of show)
• McDonald Theatre Box Office (see hours of operation below)
• Over the phone with TicketsWest (800-992-8499)

McDonald Theatre Will Call Online Ticketing:

• Tickets can only be picked up day-of-show after 5:30 at the McDonald Theatre Box Office
• The purchaser is the only one who can pick up tickets with their valid photo ID. If you would like someone else to pick up your tickets, please submit a WILL CALL NAME CHANGE request (see details below)
• Will Call Tickets will not be mailed or available for pick-up prior to day of show

McDonald Theatre Box Office

Currently, the McDonald Theatre Box Office opens at 5:30 pm for all concerts. The Box Office may open earlier for special events, such as film screenings. Please check event info for specific Box Office hours.

Click for information about purchasing via TicketsWest Online
Call for TicketsWest charge by phone (800) 992-8499
Click for current listing of TicketsWest Outlets

Will Call Name Change Procedures:
To change the name under which tickets are being held, please follow these simple steps:

• Requests must be submitted AT LEAST TWO BUSINESS DAYS prior to day of event.
• Please note that the name change form is for name change requests ONLY for McDonald Theatre will call ticketing. If you purchased tickets through TicketsWest, please call them at (800) 992-8099.
• Click to submit a name change request via our Name Change Request Form.

Please note that McDonald Theatre Will Call ticketing is not set up to accept Gift Cards (TicketsWest does).

Please also note that the McDonald Theatre Privacy Policy mandates that all information gathered on the McDonald Theatre Will Call Ticketing Cart shall be used solely for the purpose of event ticketing and item transactions. The McDonald Theatre will never provide data collected to any outside entity for any reason whatsoever.  No personal data, such as credit card numbers, will be retained anywhere after any transaction.  The online cart provides an encrypted information stream to assure maximum safety and privacy.

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